Shipping Policy

Fast, reliable delivery across Bangladesh.

Delivery Coverage

We deliver to all addresses across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh divisions.

Shipping Rates

Order Value Shipping Fee
Under ৳5,000 ৳200 flat rate
৳5,000 and above FREE

Delivery Timeline

Dhaka City

2–5 business days after order confirmation

Chittagong & Sylhet

3–7 business days after order confirmation

Other Districts

5–10 business days after order confirmation

* Business days exclude Fridays and public holidays. Delivery times may be affected during peak seasons or natural events.

Order Processing

Orders are typically processed within 1–2 business days after confirmation. You'll receive a notification once your order has been dispatched with tracking details.

Delivery Process

  1. Order Confirmed: You'll receive an email/SMS confirmation.
  2. Order Dispatched: Your item is packed and handed to our delivery partner.
  3. In Transit: Track your order status via the link sent to your phone.
  4. Out for Delivery: Our delivery agent will call you before arriving.
  5. Delivered: Inspect your item upon receipt and confirm delivery.

Payment Methods

We offer flexible payment options:

  • Cash on Delivery (COD) — Pay when you receive your order
  • bKash — Mobile financial service
  • Nagad — Mobile financial service
  • Visa / Mastercard — Secure online payment

Important Notes

  • Please provide an accurate delivery address and contact number
  • Our delivery agent will call you 30 minutes before arrival
  • For large furniture items, please ensure someone is available to receive the delivery
  • Inspect items before signing the delivery receipt

Need Help?

📞 +880 1XXX-XXXXXX (Sat–Thu, 10AM–8PM)

✉️ hello@homei.com.bd

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